All Systems Operational
Web1on1 API ? Operational
Web1on1 Web Application ? Operational
Web1on1 Consumer Channels ? Operational
Web1on1 Webhooks Integrations ? Operational
Web1on1 Search Engine ? Operational
Zendesk Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Zendesk Sunshine Conversations Hosted WhatsApp Business API Clients Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2021

No incidents reported today.

Jul 27, 2021
Automatic report incident: User interface
Resolved - This incident has been resolved.
Jul 27, 15:11 CEST
Investigating - Some customer may be experiencing user interface misbehave or problems. Please continue to monitor this page for updates.
Jul 27, 15:00 CEST
Automatic report incident: Core service
Resolved - This incident has been resolved.
Jul 27, 14:04 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Jul 27, 14:00 CEST
Automatic report incident: User interface
Resolved - This incident has been resolved.
Jul 27, 14:04 CEST
Investigating - Some customer may be experiencing user interface misbehave or problems. Please continue to monitor this page for updates.
Jul 27, 14:01 CEST
Automatic report incident: User interface
Resolved - This incident has been resolved.
Jul 27, 13:49 CEST
Investigating - Some customer may be experiencing user interface misbehave or problems. Please continue to monitor this page for updates.
Jul 27, 13:41 CEST
Jul 26, 2021
Automatic report incident: Core service
Resolved - This incident has been resolved.
Jul 26, 21:39 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Jul 26, 17:50 CEST
Jul 25, 2021
Automatic report incident: Core service
Resolved - This incident has been resolved.
Jul 25, 14:12 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Jul 25, 11:30 CEST
Jul 24, 2021

No incidents reported.

Jul 23, 2021
Automatic report incident: Smooch
Resolved - This incident has been resolved.
Jul 23, 18:14 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Jul 23, 18:01 CEST
Automatic report incident: Core service
Resolved - This incident has been resolved.
Jul 23, 08:42 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Jul 23, 08:30 CEST
Automatic report incident: Core service
Resolved - This incident has been resolved.
Jul 23, 02:24 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Jul 23, 00:30 CEST
Jul 22, 2021

No incidents reported.

Jul 21, 2021
Automatic report incident: Core service
Resolved - This incident has been resolved.
Jul 21, 15:44 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Jul 21, 15:40 CEST
Jul 20, 2021

No incidents reported.

Jul 19, 2021
Automatic report incident: Webhooks
Resolved - This incident has been resolved.
Jul 19, 04:51 CEST
Investigating - Webhooks related services may present problems. Please continue to monitor this page for updates.
Jul 19, 04:12 CEST
Jul 18, 2021

No incidents reported.

Jul 17, 2021
Automatic report incident: Webhooks
Resolved - This incident has been resolved.
Jul 17, 02:13 CEST
Investigating - Webhooks related services may present problems. Please continue to monitor this page for updates.
Jul 17, 01:43 CEST
Jul 16, 2021

No incidents reported.

Jul 15, 2021
Automatic report incident: User interface
Resolved - This incident has been resolved.
Jul 15, 12:52 CEST
Investigating - Some customer may be experiencing user interface misbehave or problems. Please continue to monitor this page for updates.
Jul 15, 12:41 CEST
Jul 14, 2021
Automatic report incident: User interface
Resolved - This incident has been resolved.
Jul 14, 14:20 CEST
Investigating - Some customer may be experiencing user interface misbehave or problems. Please continue to monitor this page for updates.
Jul 14, 14:11 CEST
Automatic report incident: Search knowledge base
Resolved - This incident has been resolved.
Jul 14, 02:01 CEST
Investigating - Some customer may be experiencing problems searching for knowledge base items8. Please continue to monitor this page for updates.
Jul 14, 02:00 CEST
Automatic report incident: Search knowledge base
Resolved - This incident has been resolved.
Jul 14, 01:31 CEST
Investigating - Some customer may be experiencing problems searching for knowledge base items8. Please continue to monitor this page for updates.
Jul 14, 01:20 CEST
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